Are you searching for a SharePoint expert for your team? again? Do you find this a never-ending cycle of hire someone only to have them leave for greener pastures at some point down the road? Do they demand 6 weeks vacation like the Europeans have? Do you wonder if there is a better way to fill your need for SharePoint maintenance and growth? I am here to say there is indeed!
The average FT employee costs 30% over and above their salary AND they take vacations plus they frequently leave for “greener pastures”. Rates are high, from 70\hour in the south and midwest to 175 in large cities for developers, designers, administrators and architects. To try to get a wide scope of ALL the skills sets often means compromising one skillset for another. Why not hire a remote service who has much closer to the ideal set os skills you need rather than one or two people who are limited in their availability and can and often do leave for greener pastures.
A reliable remote service has a stable of resources available to respond immediately to issues, new build requests, changes and administration of your site. Plus they have a wider scope of skills compared to a single FT individual as they are a stable of resources. While using offshore resources can be tricky, there are many with US based firms including Project Managers (PMs)who handle the client and the technical resources providing an English speaking knowledgeable point of contact for the client to deal with.
Often response time is less than 30 minutes (1/2 business hour) and often the PM him\herself can provide troubleshooting guidance or resolve the issue without bringing in offshore resources. I have found our reputation for response time and a low-priced solution draws rave reviews from clients who return frequently with questions and more work. An east coast based team like mine is available from 7am to 7pm EST. West coast based PMs provide the same availability. Offshore resources are often available from 7am to 3 or 5pm (3:30am in India) for emergency crash repairs, or that immediate change requirement.
Have you thought there must be a better, cheaper way to maintain a high level of service without worrying about the availability of your internal IT Resource? Find a good service and give them a tryout. You might be very pleasantly surprised!